Frequently Asked Questions
|
Q: How do I purchase a Phantom Screen?
A: You can purchase directly through a Phantom Screens Distributor (dial 1-888-Phantom), an authorized Dealer or through your local Lowe's Home Improvement store (Millwork Department).
Information needed when placing your order:
- Inswing or outswing
- The color of the trim around your door (Inswing door - exterior trim color /
Outswing door - interior trim color)
- single or double door
- Height and width of your door opening
Back to top |
Q: How do I purchase a Serene Window Screen?
A: You can purchase directly through a Phantom Screens Distributor (1-888-Phantom). Measure height and width of the window(s) you wish to have screened and we can provide you with an estimated price quote.
Back to top |
Q: How do I purchase an Executive Power Screen?
A: You can purchase through a Phantom Screens Distributor (1-888-Phantom)
Measure height and width of the opening(s) you wish to have screened, an estimated price quote will be provided by our Executive Power Screen product specialist.
Back to top |
Q: What is the cost of a Phantom Screen?
A: Pricing is set according to dimensions and whether or not your door is a single or double opening.
Standard Single (including sliders) - $399.00
Up to 83 1/4 (H) x Up to 36" (W)
Custom Single - $450.00
83 3/8" - 98" (H) x Up to 48" (W)
98 1/8" - 120" (H) x Up to 36" (W)
Standard Double - $780.00
Up to 83 1/4 (H) x Up to 72" (W)
Custom Double - $860.00
83 3/8" - 98" (H) x Up to 96" (W)
98 1/8" - 120" (H) x Up to 72" (W)
All Pricing includes:
- Choice of 8 Standard Colors
- One of six mill finish sill adapters
- Standard Hardware
- Professional Phantom installation
- Applicable state tax
Custom Add-ons (additional charge):
- Suncreen
- Colored Sill Adapter
- Premium, Wood Grain or Luxury Color
Back to top |
Q: Do I need to have the opening measured by a Phantom Screen representative?
A: Not always. If you are purchasing a Phantom Screen and you have taken approximate measurements which indicate it is a standard size and color, we will cut the screen down at your loction to custom fit your door opening. If your approximate measurements indicate that you have a custom size opening, a Phantom Installer will measure your door opening and a custom size screen order will be processed.
Serene Window and Executive Power Screens require specific measurements as these are custom orders. Measurements taken by the customer will be used to provide an estimated cost only.
Back to top |
Q: Do you accept credit card payments?
A: Yes, credit card payments are our preferred method of payment. We accept Visa, MasterCard and American Express. Payments are required at the time the order is placed.
Back to top |
Q: How does the Phantom Screen Operate?
A: The screen is pulled from either the right or left by a handle and is secured by two magnets. The screening material (mesh) is attached on a roller that is hidden inside the housing unit. There is a spring mechanism inside the roller assembly that controls the gliding motion during retractoin. A small track is installed on the top and bottom of the door frame which serves as a guide for the mesh to glide through.
Back to top |
Q. What if my trim color doesn't match any of the standard colors?
A. Thanks to advanced color-matching technology, Phantom Screens are also available in virtually any color or wood grain through our Custom Coatings Program. This program was developed to meet the diverse needs of discerning homeowners and building specifiers. This option is available for an additional cost with the purchase of any Phantom Screen solution. Due to set-up charges, a higher per-unit cost will apply to orders of 10 units or less.
Back to top |
Q. Can I install the Phantom Screen myself?
A. No. Installations are completed by Phantom trained installers. Installing or uninstalling a Phantom Screen by anyone other than an authorized Phantom installer may void the warranty.
Back to top |
Q. What is the Phantom Screen Warranty?
A. Click here to view Warranty
Back to top |
Q. Are there any required Maintenance Tips?
A. Click here to view Maintenance Tips
Back to top |
Q. Are there any disadvantages to the Phantom Screen?
A. That depends on what your function requirements are. The Phantom Screen is not designed to prevent animals and children from entering or leaving, nor is it to be used for security purposes. We do offer an alarm product that will notify you if the screen has been opened.
Back to top |
